Business Policy

Satisfaction Guarantee:
CoverRave strives to make sure you are confident and happy with your purchases. If for any reason you are unsatisfied with our product or services please contact us and let us know. We will do our best to work with you on finding a solution that will make everything work. 

 

Return & Cancellation Policy:

Due to the client’s need for personalization on all products and services, returns and cancelations are limited based on the type of product or service purchased.

  • Premades are final sale at point of purchase and cannot be returned or cancelled. 

  • Event and Giveaway Products are final sale once files are sent to the client. Clients can cancel the product or service any time before the final files are sent to them. No cancellation fees or replacements will be issued on products that are cancelled. Monetary refunds will not be issues on products that the client was given without charge. 

  • Custom Sales are final sale once all final payments are completed. Cancellation of custom services and products are subject to a cancellation fee. Please review your contract for further details.

  • Third Party Products and Purchases are subject to the third party's rules on refunds and cancellation and the above category they fit best. Please Message Us if you are unsure where it best fits.

 

Privacy Policy

This Privacy policy will explain how our organization uses the personal data we collect from you when you use CoverRave and coverrave.com. If you are asked for information it wil only be used for the purposed outlined here.

 

 

Reasons Data Is Collected:

  • To customize product or create customized product

  • To bill or collect payments due

  • To respond to client informational requests or communicate with the client during a service process 

  • To enroll or register a person for special events, promotions, and communications 

  • enable functions on the site that require personal information uch as a user account and billing/ourchasing

  • To better understand how users are using and experiencing the site

  

 

What Kind of Data We Collect:

  • Our company collects your name, email address, sales history, site usage  information important to complete your project, information to complete a gieaway, promotion, or reward earned, and site visitation activity.

  • A third party site will collect name, birthday month and year, email address, banking account, or credit card information for completing sales. Third party sites used include Paypal, Mailchimp, and Wix Payments

 

How We Collect Your Data:

  • You directly provide CoverRave with most of the data we collect. We collect data and process data when you:

  • Register for an account online, contact us through an email, sign up for our newsletter, gift or, promotion, or place an order for any of our products or services.

  • Use or view our website via your browser’s cookies.

 

Our company may also receive your data indirectly from Palpal, Mailchimp, Gmail, and Wix Payments.

 

How We Use Your Data:

  • To process purchases and billing or bill collection

  • To process taxes and tax authority requests. 

  • To manage your account.

  • Email you with business communications, special offers, and notices on products we believe you will like.

  • Email you to completed services and products, resolve issues or communication needs, schedule services, provide information on request, and delivery of final product.

  • To record your agreements to terms, policies, contracts, and services requests. 

 

CoverRave will share your data with Wix Payments or Paypal to complete sales and send billing.

 

When CoverRave processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How We Store Your Data:

CoverRave securely stores your data at Wix data centers located in the United States of America, Ireland, South Korea, Taiwan, and Isreal. Wix security certifications can be viewed at https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance

 

CoverRave will keep your email, name, and sales data until a customer requests their information to be deleted, an account is identified as harmful, or is inactive for an unnatural amount of time by CoverRave.

 

Stored personal data will be deleted by a staff member of CoverRave manually deleting  information from Wix’s Data servers and sending a request for removal to thrid party services (Paypal , Mailchimp, and/or Wix Payments) the client participated with.

 


Marketing:
Our company would like to send you information about products and services of ours that we think you might like. We do not share your information for marketing purposes with any other business. If you sign up for the mailing list you agree to receive marketing form CoverRave only. An unsubscribe option will be available in each communication to opt out at any time.

 

You have the right to at any time to stop CoverRave from contacting you for marketing purposes.  

 

If you wish to stop being contacted for marketing purposes click the unsubscribe option in any of the marketing materials you have received in the past or email coverrave@gmail.com .

 

 

Your Data Protection Rights Include:

  • CoverRave would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The Right To Access – You have the right to request CoverRave for copies of your personal data. We may charge you a small fee for this service.
    The Right To Rectification – you have the right to request that CoverRave correct any information you believe is inaccurate. You also have the right to request CoverRave to complete information you believe is incomplete.

  • The Right To Erasure – you have the right to request that CoverRave erase your personal data, under certain conditions.

  • The Right To Restricted Processing – you have the right to request that CoverRave restrict the processing of our personal data, under certain conditions.

  • The Right To Object To Processing – you have the right to object to CoverRave processing your data, under certain conditions.

  • The Right To Data Portability – you have the right to request that CoverRave transfer the data they have collected to another organization or directly to you, under certain conditions.

 

If you make a request, CoverRave has one month to respond to you. If you would like to exercise any of these rights please contact CoverRave through email coverrave@gmail.com .

 

How We Use Cookies:

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information visit www.allaboutcookies.org .

 

 


Privacy Policies of other Websites:  

CoverRave.com contains links to other websites. Our privacy policy applies to CoverRave.com only. If you click on another website it is your responsibility to read their privacy policy.

 

 

Changes To Our Privacy Policy:

CoverRave keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated 30th of July 2020.  

 

How To Contact Us:

If you have any questions about CoverRave’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights please contact us at coverrave@gmail.com


How To Contact the Appropriate Authority:

Should you wish to report a complaint or I you feel that CoverRave has not addresses your concerns with cookies and your personal data in a satisfactory manner you may contact the Information Commissioner’s Office:  https://ico.org.uk/ .               

 

Cookie's Policy

Cookie's policy applies to citizens of the European Economic Area.

 

CoverRave and its website use cookies and related technologies to better serve. For convenience all types will be refered to as cookies. Third parties can place cookies in addition to CoverRave. Below is the information oncookies and thier uses. 

 

Cookies Are:

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information visit www.allaboutcookies.org .

 

Scripts Are:

A script is a piece of code that makes our website function properly and interact with you. Script can operate through your device or our servers. 

Web Beacon:

A web beacon is an invisible piece of small text or object that is used on a website to measure traffic. For it to measure it must store limited, various data about you. 

 

How We Use Cookies:

CoverRave uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in

  • Understanding how you use or website

  • Optimizing navigation and user experience

 

Types of Cookies We Use:

  • Functionality – CoverRave uses these cookies so that we recognize you on our website and remember your previous selected preferences. These could include what language you prefer, location you are in, and sign in settings. A mix of first-party and third-party cookies are used.

  • Analytical – CoverRave uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, and your IP address.  supplied by 

  • Social Media buttons - we have included social media buttons that allow users to share, promote, like, or engage content with their  social media accounts. These buttons work through code that does a placement of cookies supplied by the social media sites. Buttons can also store and use infromation that will create personalized advertising for the user.

 

CoverRave collects usage information through Wix services.

​Facebook uses Facebook social media buttons. Facebook is a United States based company. Please review their privacy statement regularly to be familiar with how they use your personal information.

They do not share it to services outside what and how it is listed here. 

Managing Your Cookies and Your Concent:

When you first visit the site a  pop up will show that notifies you of CoverRave's use of cookies and requests your concent. Details to our policy can be listed and found on footer at any time.

After you have accepted, you can set your browser to not accept cookies. Visit www.allaboutcookies.org for more information about how. Blocking cookies can prevent some website features from functioning.

 


Cookies Policies of other Websites:  

CoverRave.com contains links to other websites. Our cookies policy applies to CoverRave.com only. If you click on another website it is your responsibility to read their cookies and privacy policy.

 

Changes To Our Privacy Policy:

CoverRave keeps its cookie policy under regular review and places any updates on this web page. This cookies policy was last updated 30th of July 2020.  
 

 

 

Your Data Protection Rights Include:

  • CoverRave would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The Right To Access – You have the right to request CoverRave for copies of your personal data. We may charge you a small fee for this service.
    The Right To Rectification – you have the right to request that CoverRave correct any information you believe is inaccurate. You also have the right to request CoverRave to complete information you believe is incomplete.

  • The Right To Erasure – you have the right to request that CoverRave erase your personal data, under certain conditions.

  • The Right To Restricted Processing – you have the right to request that CoverRave restrict the processing of our personal data, under certain conditions.

  • The Right To Object To Processing – you have the right to object to CoverRave processing your data, under certain conditions.

  • The Right To Data Portability – you have the right to request that CoverRave transfer the data they have collected to another organization or directly to you, under certain conditions.

 

How To Contact Us:

If you have any questions about CoverRave’s cookie policy, the data we hold on you, or you would like to exercise one of your data protections rights please contact us at coverrave@gmail.com . CoverRave has one month to respond to you. 


How To Contact the Appropriate Authority:

Should you wish to report a complaint or feel that CoverRave has not addresses your concerns  with cookies or your prvacy in a satisfactory manner you may contact the Information Commissioner’s Office:  https://ico.org.uk/ .               

Thank You For Visiting

Your presence is appreciated and we hope you have found the everything you were looking for. Please feel free to Message Us with any feedback or suggestions on how we can serve you best. 

@2020 coverrave.com